Order Tracking
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If you reached this message while following an email link, it is most likely that the email program cut off the last digits of your phone number. Please click on "Track Order" and re-enter your order number and phone number. |
Order Information
IW website features real-time inventory. When placing an order, please refer to the In-Stock column for the up to the second inventory information.
- "# +" means more than # units are in stock and ready to ship. If you need more than the stated quantity, IW will order more to arrive in 7 to 14 business days, depending on vendor and manufacturer availability.
- "# days" means the item is out of stock. If you order it, it will take IW # business days to receive and ready the product to ship to you.
- "Month #" means the item is out of stock but is estimated to arrive at IW on this day. You may order this item to reserve it. It will ship to you as soon as it arrives.
- Credit Card Online -OR- Phone at 800-366-3070: Visa, MasterCard, American Express, or Discover
- CASH ON DELIVERY: COD allows you to pay the delivery driver at the door. CODs have a $7.50 service charge and must be placed over the phone by someone 18 years old or older. CODs must be paid for with a MONEY ORDER. No Cash or Personal Checks accepted.
- MONEY ORDER: To pay with a money order, call and place your order by phone, then mail your Money Order to the address above referencing your order number. Your order will process the same day it arrives.
- PAYPAL: Open an account at PayPal.com, then choose the PayPal option as you place your order online. The confirmed address on your PayPal account should match the shipping address.
In an effort to protect ourselves and cardholders from fraud, we ask that first-time customers ship to the billing address of the credit card. Once customer history is established, orders may ship wherever you like. If unavoidable, we will work on a case-by-case basis in an effort to get your order out. Thank you in advance for your understanding on this matter.
Our online ordering system uses industry-standard SSL security encryption. Your information is transmitted using an encryption algorithm that only we can decode. We reveal only the last four digits of your credit card number when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.